FAQs

What is Meal Mates?
- Meal Mates is a frozen cooked protein meal delivery service, offering convenient, healthy, and delicious meals that are ready to heat and serve.
How do I order Meal Mates?
- You can place an order directly through our website, where you can browse our menu and select your meals. We deliver to you.
Are the meals frozen?
- Yes, all of our meals are frozen to ensure they maintain freshness and quality during delivery.
How long do the meals stay fresh?
- Our meals are designed to stay fresh for up to 3 months in the freezer. For best quality, we recommend consuming the meals within this time frame.
How do I heat the meals?
- Each meal comes with simple thawing instructions, typically using a microwave or stovetop. You can find the detailed instructions on the product details and packaging.
Do you offer custom meal plans or dietary restrictions?
- Currently, we don't offer custom meal plans or specific dietary options such as vegetarian. However, our meals are made gluten-free and with high-quality ingredients designed to be delicious and versatile for various tastes. If you have specific dietary preferences, please feel free to check the ingredients list or contact our customer support for further assistance.
Can I choose the meals in my order?
- Yes, you can select from a range of meal options and create your own personalized meal plan. You can mix and match different proteins.
How is the food prepared?
- All of our meals are prepared with fresh, high-quality ingredients and then frozen to lock in flavor. We take care to ensure each meal is nutritionally balanced.
Do you offer subscriptions or one-time purchases?
- We offer both subscription plans for regular deliveries and one-time purchases. You can choose what works best for you.
Can I change or cancel my order?
- Orders can be modified or canceled within a specific time frame before the shipment is processed. Contact us for assistance.
Do you deliver to my area?
- We deliver to most locations across Miami- Dade and Broward County. You can enter your address during checkout to confirm delivery availability.
Is the packaging environmentally friendly?
- Yes, we prioritize sustainability and use eco-friendly, BPA-free packaging for all our meals. This ensures that our products are both safe for you and better for the environment.
How do I contact customer support?
- You can reach our customer support team via email, phone, or through our website’s contact form for any inquiries or assistance.

FAQs

What is Meal Mates?

Meal Mates is a frozen cooked protein meal delivery service, offering convenient, healthy, and delicious meals that are ready to heat and serve.

How do I order Meal Mates?

You can place an order directly through our website, where you can browse our menu and select your meals. We deliver to you.

Are the meals frozen?

Yes, all of our meals are frozen to ensure they maintain freshness and quality during delivery.

How long do the meals stay fresh?

Our meals are designed to stay fresh for up to 3 months in the freezer. For best quality, we recommend consuming the meals within this time frame.

How do I heat the meals?

Each meal comes with simple thawing instructions, typically using a microwave or stovetop. You can find the detailed instructions on the product details and packaging.

Do you offer custom meal plans or dietary restrictions?

Can I choose the meals in my order?

Yes, you can select from a range of meal options and create your own personalized meal plan. You can mix and match different proteins.

How is the food prepared?

All of our meals are prepared with fresh, high-quality ingredients and then frozen to lock in flavor. We take care to ensure each meal is nutritionally balanced.

Do you offer subscriptions or one-time purchases?

We offer both subscription plans for regular deliveries and one-time purchases. You can choose what works best for you.

Can I change or cancel my order?

Orders can be modified or canceled within a specific time frame before the shipment is processed. Contact us for assistance.

Do you deliver to my area?

We deliver to most locations across Miami- Dade and Broward County. You can enter your address during checkout to confirm delivery availability.

Is the packaging environmentally friendly?

Yes, we prioritize sustainability and use eco-friendly, BPA-free packaging for all our meals. This ensures that our products are both safe for you and better for the environment.

How do I contact customer support?

You can reach our customer support team via email, phone, or through our website’s contact form for any inquiries or assistance.